Trekking to Colomers Lakes

Reservations for up to 5 people:

• If you cancel more than 72 hours before the activity: 100% of the reservation price will be refunded.

• If you cancel within 72 hours before the activity: 50% of the reservation price will be refunded.

• If you cancel within 48 hours before the activity: 100% of the reservation price will be charged.

• If you don't show up on the day of the activity: no refund will be available.

Reservations for 6 people or more:

• Date changes are not allowed.

• If you cancel less than 20 days before the activity: 100% of the reservation price will be charged.

• If you cancel less than 30 days before the activity: 75% of the reservation price will be charged.

What happens if it snows, rains, or the weather is bad?

• We conduct our activities regardless of the weather, such as rain or snow, except in extreme case.

• If the provider cancels the activity due to safety conditions, an alternative date or a refund will be offered.

What if I or a companion falls ill on the day of the activity?

• If you become ill on the day of the activity, you will need a medical certificate to justify the non-completion of the activity.

• With the medical certificate, we can reschedule your activity or provide a refund.

• If you are part of a group and fall ill, the refund only applies to you. If your companion is a minor, they will also be included in the refund.

• The rest of the group can continue to enjoy the activity as planned.